Shipping policy

Shipping Policy

At Kaitech Store, we aim to get your tech to you quickly, safely, and affordably.

 

Order Processing

 • All orders are processed within 1–2 business days.

 • For backordered or Certified Pre-Owned products, processing may take up to 3–5 business days. We’ll keep you updated via email.

Region	Delivery Time	Shipping Method
Malawi (Local)	Next-Day Delivery if order is placed before 3:00 PM	Local Courier
	1–2 business days otherwise
Africa (Regional)	5–7 business days	DHL / Aramex
International	7–14 business days	DHL / FedEx / USPS

 

• Shipping fees are calculated at checkout based on your location and package weight.

Tracking Your Order

Once your order ships, you’ll receive an email with a tracking number and carrier details. 

Shipping Delays

Shipping may be delayed due to:

• Courier backlogs

• Customs processing (for international orders)

• Natural disruptions (weather, holidays, etc.)

 

If your order is delayed, contact us at support@kaitechstore.com, and we’ll assist right away.

Backorders

Some items may be available on backorder. In such cases:

• You’ll be notified before checkout or via email

• We’ll ship them as soon as they arrive in stock

Freight Forwarders

If you’re using a freight forwarding address, please ensure accuracy. Kaitech Store is not liable for lost or misrouted shipments due to third-party forwarding errors.